Open-plan office

I forgot to link to this very good article from David. Having almost 6 kids, I am usually not bothered by noise outside my head, but by noise inside my head.

Noise inside my head comes mostly from not having a long or well defined task. These are the kind of tasks that tends to come in through Slack¹.

To fix it I offload most of these tasks — before they reach me — to people who are better at handling them.

Companies that are business-savvy about the hidden costs of interruptions should know that they should be penny foolish and pound wise on this one.